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Privacy Policy

Your trust is sacred to us. This policy explains how we look after your personal information with honesty and care.

At Health True Cares, your privacy matters deeply to us. This Privacy Policy describes how we collect, use, store and protect the information you share with us when you visit our website, use our services, subscribe to our newsletter or reach out to our care team. By using our website, you agree to the practices described below.

Information We Collect

We may collect information that you voluntarily provide to us, including:

  • Personal details such as your name, email address and phone number when you fill out a form or contact us.
  • Health-related information you choose to share when enquiring about our services.
  • Newsletter preferences when you subscribe to our communications.
  • Feedback, questions and messages you send to our care team.

We may also collect certain technical information automatically, such as your browser type, device information and general usage data, which helps us improve your experience on our website.

How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries and provide the care and services you request.
  • Schedule appointments and communicate with you about your healthcare journey.
  • Send wellness newsletters and updates, only when you have chosen to receive them.
  • Improve our website, services and overall patient experience.
  • Keep our website secure and protect against misuse.

We never sell your personal information, and we never use it for purposes beyond what is described in this policy without your consent.

Cookies and Tracking

Our website may use cookies and similar technologies to remember your preferences, understand how visitors use our site and keep things running smoothly. You can choose to disable cookies through your browser settings, though some features of the website may not work as intended without them.

How We Share Information

Your information may be shared only in the following circumstances:

  • With trusted service providers who help us operate our website and communications, under strict confidentiality obligations.
  • When required by law, regulation or legal process.
  • To protect the rights, safety and wellbeing of our patients, our team or the public.

We do not share, trade or rent your personal details to advertisers or unrelated third parties.

Data Security

We take reasonable, appropriate measures to protect your personal information from unauthorised access, loss, misuse or alteration. While no method of transmission or storage can be guaranteed absolutely secure, we are committed to safeguarding your data with the same care we bring to your health.

Your Privacy Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request corrections to any inaccurate or incomplete information.
  • Request deletion of your personal data, subject to legal obligations.
  • Withdraw consent for communications at any time.
  • Opt out of our newsletter easily through our Unsubscribe page.

To exercise any of these rights, simply reach out to us through our Contact Us page.

Children's Privacy

Our website and services are intended for a general audience. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take prompt steps to remove it.

Third-Party Links

Our website may occasionally include links to other websites for your convenience. Please note that we are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies before sharing any information with them.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a refreshed revision date, so we encourage you to review it periodically.

Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or how your information is handled, we are always here to help. Please visit our Contact Us page or email us at contact@healthtruecares.com.

This policy is reviewed regularly to keep it accurate and transparent.

Health True Cares

Compassionate, comprehensive healthcare for every stage of life. We treat the whole person — with honesty, warmth and expertise you can trust.

  • contact@healthtruecares.com
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