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Terms and Conditions

Clear, fair and simple — the guidelines that help us care for you with integrity and respect.

Welcome to Health True Cares. These Terms and Conditions govern your use of our website and the services we provide. By accessing our website or using our services, you agree to these terms. If you do not agree, we kindly ask that you discontinue use of our website and services.

Agreement to Terms

By visiting the Health True Cares website, submitting an enquiry, subscribing to our newsletter or booking a service, you confirm that you have read, understood and agreed to be bound by these Terms and Conditions, together with our Privacy Policy.

Our Services

Health True Cares provides a range of healthcare and wellness services including general healthcare, dental health, wellness and nutrition, weight loss, hair and skin treatment, joint and bone health, cardio health, men's and women's health, memory and neuro health, and health insurance support. The availability of specific services may vary, and we reserve the right to modify, suspend or discontinue any service at our discretion.

Appointments and Cancellations

Appointments can be requested through our website, by email or by phone. We kindly ask that you arrive on time and notify us in advance if you need to reschedule or cancel, so we can offer the time to another patient who needs care. Repeated missed appointments may affect future scheduling preferences.

User Responsibilities

When using our website and services, you agree to:

  • Provide accurate, truthful and complete information when submitting forms or booking services.
  • Use our website only for lawful purposes and in a respectful manner.
  • Refrain from interfering with the security or proper functioning of our website.
  • Respect the privacy, dignity and rights of our staff, clinicians and fellow patients.

Medical Disclaimer

The content on our website — including blog articles, wellness guides and general information — is provided for educational and informational purposes only. It is not intended as medical advice, diagnosis or treatment, and should never replace a professional consultation with a qualified healthcare provider. Always seek the advice of your physician or other qualified health professional with any questions regarding a medical condition.

Intellectual Property

All content on this website, including text, graphics, logos, images and design, is the property of Health True Cares or its content suppliers and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute or create derivative works from our content without prior written permission from us.

Third-Party Links

Our website may contain links to third-party websites or resources. These links are provided for your convenience only. Health True Cares has no control over the content, privacy practices or availability of external sites and is not responsible for any damages or losses arising from your use of them.

Limitation of Liability

While we strive to keep our website accurate, secure and available at all times, Health True Cares shall not be held liable for any direct, indirect, incidental or consequential damages arising from your use of, or inability to use, our website or reliance on its content. Your use of the website is at your own discretion and risk.

Privacy

Your use of our website and services is also governed by our Privacy Policy, which explains how we collect, use and protect your personal information. We encourage you to read it carefully.

Governing Law

These Terms and Conditions are governed by and construed in accordance with the applicable laws of the jurisdiction in which Health True Cares operates. Any disputes arising from these terms or your use of our services shall be resolved in the appropriate courts of that jurisdiction.

Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes in our services, practices or legal obligations. Updated terms will be posted on this page, and your continued use of our website after any changes constitutes acceptance of the revised terms.

Contact Us

If you have any questions about these Terms and Conditions, please reach out to us through our Contact Us page or email us at contact@healthtruecares.com. We're always happy to help.

Health True Cares

Compassionate, comprehensive healthcare for every stage of life. We treat the whole person — with honesty, warmth and expertise you can trust.

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